Counselling FAQ

“What should I expect when I come to counselling?”

In the initial consultation you will meet with your psychologist to discuss your child’s specific issues and concerns and to set goals relating to therapeutic objectives. At each counselling session your child will spend time individually with the psychologist. While your child is with the psychologist, you may like to visit one the local cafés or browse the Bay Street shops. At the end of each session we invite parents back into the session and briefly summarise what was achieved. We often set small homework tasks for your child to complete before their next session.

“What sort of activities will my child do in counselling?”

Your child may use a series of worksheets, role plays and active learning approaches that will help them to resolve any issues or conflicts. Cognitive strategies to replace unhelpful thinking patterns will be explored. Unhelpful thoughts such as negative self talk will be replaced with more realistic and practical ideas and thoughts. Emotion management strategies will be explicitly taught and practiced. Specific scenarios will be discussed and acted out to help your child how to self-manage any depressive thoughts and feelings.

“What should I tell my child when they come for counselling?”

You can tell them that they are going to visit a psychologist who helps lots of different kids deal with all sorts of issues. They will spend some time with the psychologist talking about the good aspects of their life and also those aspects that may need some improvement. They will be talking about their family and friends and also developing some strategies to help them cope better at school and at home.

“Can I stay with my child during a counselling session?”

Yes. Parents may choose to stay with their child during some sessions. However, it is often better for your child to have some time alone with the psychologist. It is important that your child is given the opportunity to express their own opinions and ideas without Mum or Dad in the room. At the end of the session, we like to give you a brief summary of what was achieved during the session, so we can all work together to achieve the best possible outcomes.

“How many sessions will my child need?”

The number of sessions can vary depending on the issue. For example, if we are helping children with moderate anxiety, social skills or study skills, most children will make solid progress in one course of six (6) sessions. More acute or chronic problems may require a longer term approach. In many cases periodic catch-up/review sessions are useful to help keep things on track, catch any small issues before they escalate and work on achieving longer term goals.

“How confidential is counselling?”

We try to maintain confidentiality as much as possible. Children need to have a private space where they can freely express their thoughts and ideas without the scrutiny of parents.

Our general policy is that confidentiality must be broken if a child threatens to seriously harm themselves or others. In this serious case, you will be notified immediately and given an action plan.

If you have given permission (verbal or written) to talk with a third party, such as a GP or school, we will discuss any relevant issues with them.

For young children, parental involvement is necessary for change, and we therefore encourage you to participate in a brief review and summary of the session with your child, at the conclusion of the session.

Teenagers are usually more concerned with privacy. We encourage teenagers to share a review of the counselling session with you. However, we do respect their right to share only to the extent that they are comfortable in doing so.

“Do you provide holistic care?”

Yes. We work in conjunction with GPs and paediatricians to help children and teenagers cope and thrive within the school, home and wider community.

“Do you treat serious mental health issues?”

If your child has severe mental health issues, such as psychosis (in which contact with reality is lost or highly distorted), or suicidal thoughts or attempts, we suggest that you get a referral to a Child Psychiatrist. A psychiatrist has specialist medical training and can prescribe medication and other medical interventions.

“Is there a code of ethics for the profession of psychology?”

The Australian Psychological Society (APS) publishes a code of ethics which you can view here. We are members of the APS and uphold the highest possible ethical guidelines.

“How is an Educational Psychologist different from other psychologists?”

Educational Psychologists help children, teenagers and parents with  a wide variety of social, emotional and learning issues. We work with children who are experiencing problems at school and help them to enhance their learning. For example, a child with excessive anxiety in social situations will struggle at school. An educational psychologist can teach a child skills for managing specific situations where they experience difficulty in coping or learning. Through counselling, they will learn practical strategies to cope and function more effectively in general.

Educational Psychologists are also experts in child testing and assessment. We use psychological assessment tools to help identify any learning difficulties, such as dyslexia (reading difficulties), dyscalculia (maths difficulties) or dysgraphia (written expression difficulties) and we recommend practical strategies to improve learning outcomes for children facing these challenges.

We have extensive experience in working within the educational system and we are ideally placed to assist school children of all ages.

How can we help?

Book your initial parent consultation to get the right advice for your child's needs

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Got any questions before you book? Click here to request a phone call and a psychologist will call you at a convenient time (prospective clients only). Please keep in mind we are often busy with clients but we do our best to respond to all enquiries within one business day. :-)

Why have 2,866* parents chosen us?

(*As of 24th July, 2019.)

  • Private and confidential: We are a private service so you will receive 100% independent and confidential advice.
  • Child and adolescent experts: We only work with school age children, teenagers and parents.
  • Education and school experts: We will help you navigate the school system to get the best possible results for your child.
  • Qualified and experienced: We only employ psychologists with a master degree or higher and experience working in schools.
  • Fast appointments: We don't keep a waiting list and see most new clients within 7 days.
  • Convenient location: We are in Middle Park with easy access from many parts of Melbourne and unrestricted street parking.
  • Trusted methods: We use approaches that are strongly supported by research evidence or clinical experience.
  • Lovely beachside office: You will love our quiet, modern and attractive office, with its beach and ocean-themed rooms.